Support

Questions & Answers

Everything you need to know about buying, selling, and getting paid on Buildmaxxing.

What is Buildmaxxing?

Buildmaxxing is a marketplace where builders showcase products they've made, share what they're working on, and sell directly to other builders.

How do I list a product?

Sign in, open your Dashboard, and click 'List'. Add a title, description, images, price, and category — your product goes live immediately.

How do payments work?

Checkout is handled by Stripe. When a buyer completes payment, the order is recorded, the seller is notified, and a purchase timeline tracks each state (pending, completed, refunded, failed).

Do you support crypto payments?

Yes — sellers can enable crypto payouts from Dashboard → Crypto payments. Buyers see the crypto option at checkout when it's enabled for a listing.

What fees does Buildmaxxing charge?

Payment processor fees apply on every transaction. Any additional platform fee is shown clearly at checkout before you confirm.

Can I get a refund?

Refunds are handled by the seller. Open the order from your Orders page and message the seller directly — refunded orders appear in the purchase timeline.

How do I contact a seller?

Every product page has a Message button that opens a direct thread with the seller. You can also reach existing conversations from the Messages tab.

My payment succeeded but the order isn't showing yet.

Webhook confirmations can take a few seconds. Refresh the Orders page — if it still isn't visible after a minute, contact support with your Stripe receipt.

How do I delete my account?

Go to Settings and use the account deletion option, or email support and we'll remove your account and associated data.

Still stuck? Reach out on X at @fastlifejonny.